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freekitty0966
Reel Rookie
a week ago

Please help me figure out how to cancel hbomax

I am having trouble canceling hbomax.  I signed up for it through my tv on my roku. I only have one tv. I thought I had canceled it but my card was just charged again.  Please help me figure out how to cancel this. 

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renojim
Community Streaming Expert
a week ago

Re: Please help me figure out how to cancel hbomax

Log onto your Roku account at https://my.roku.com using the email address that's displayed on your Roku device under Settings->System->About.  You should be able to manage any subscriptions you have through Roku there.  You should also be able to highlight the app's icon on your Home Screen, press * on your Roku remote, and if you're subscribed through Roku there will be a "Manage subscription" option.

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