Channels & viewing

[Tired]

Since the last update in late October 2023 the report a problem feature in the star key app menus has been missing. Meanwhile apps have been crashing and other problems have occurred, with no way to quickly report errors and issues.

[RokuJechealR]

Hi @Tired,

Greetings from the Roku Community!

Thanks for sharing your thoughts, and we value your feedback as our valued customers. We will forward your valuable feedback to the concerned team.

On the other hand, have you tried restarting your Roku device to see if it helps? We recommend doing this from the Settings menu by navigating from Settings > System > Power > System restart (If you do not see a Power submenu, skip to the next step).

Please keep us posted on how it works, and we'll continue assisting you from there.

All the best,

Chel

[Tommy269423]

I paid for an app that does not work and no one to fix.

[renojim]

@Tommy269423, try contacting account/billing support at https://support.roku.com/contactus to see if you can get your money back.