Channels & viewing

[2manyproblems]

I have an active subscription and when I get into app it says to start. When I start it says I already have subscription but I can’t watch the channel, I’m still paying for it.

[renojim]

Can you access it through The Roku Channel?

[javiercarpenter]

Just a thought, 2manyproblems, but have you checked your Paramount+ account itself? Maybe there's an issue with your login or something. It's worth a quick look!

[RokuCarly]

Thank you for joining us here in the Roku Community, @2manyproblems!

We appreciate you letting us know about being unable to access your Paramount Plus subscription account. We'd be happy to be of assistance here. 

In addition to what our Community Expert provided above, if your subscription is billed via Roku, you won't need to log in, as it will automatically link to your Roku account. We also suggest accessing it inside The Roku Channel. 

Hope this helps!

Warm regards,
Carly