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Wilsopet
Newbie

Paramount+ cannot sign in to app on my phone

I signed up for Paramount+ through Roku but I cannot sign in to the the paramount app to watch it on my phone or iPad 

 

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Re: Paramount+ cannot sign in to app on my phone

Will someone answer this question?  I have paramount+ through Roku and now I want to also watch paramount+ on my phone. How can I sign into p+ on my samsung s22?  thx

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renojim
Community Streaming Expert

Re: Paramount+ cannot sign in to app on my phone

@rickmessinger, try going to the Paramount+ site and entering the email address that's displayed on your Roku device under Settings->System->About.  Choose the "Forgot password" option (don't bother trying your Roku password) and hopefully they'll send you a link to reset your password.  Once you establish an email address and password that works on their site it should work anywhere.  I don't know if this method will work with Paramount+, but it does work for other services.  If it doesn't work, all I can offer is to cancel your subscription through Roku and sign up directly with Paramount+.

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