I subscribed to Paramount+ using the "Roku Channel" mechanism and have watched a number of shows. However, this method does not pass audio description through for shows (like "1923") that I know have AD. I have low vision and really need the AD.
I started the regular Paramount+ app on the Roku and was told that I had an account and just had to enter some personal info. I was able to watch "1923" and "Top Gun:Maverick" with AD. Great! But, when I now go back to the Paramount+ app, it says "Get Started" and "Sign Out". If I choose "Get Started" it tells me I have an account and to login. But I am logged in. If I log out and then log back in (either using the on screen approach or the web site approach) I get logged in but still see the "Get Started" and "Sign Out" choices. I can go back to "Paramount+ on the Roku Channel" but no AD. What is going on here?