Channels & viewing

[Dan_A]

SAMW PROBLEM,  Should I contact Paramount for assistance?

[MattyPnSophie]

Same here in CO. Must be a Paramount+ issue??

[Pauljankowski]

Same green screen and garbled audio even after removing and reinstalling channel.  

[april13]

Same trouble here.  It’s not just my paramount it’s also Hulu, Amazon, Netflix, STARZ all of my other stuff. My reg cable tv works fine just all the extra channels. I have a Roku tv. 

[darco41]

Having the same issue. Removing the app and reinstalling did not work. 

[CannotWarch1883]

Still not working.  Your fix does not work. 

[pbencid]

I wouldn't want to reset my Roku to factory settings just to fix an app. The amount of work to recuperate and login into all the other apps is nor justified in my opinion.  There has to be a better, more efficient way to fix this glitch. 

[yruhere]

Thanks Mary, 
Followed these instructions to the letter.  Still green screen on several but not all programs on Paramount+. Please advise.  

[PJParty4]

Exact same thing here. Just started today. Only on Paramount+. Other channels work fine. Tried all of the suggested troubleshooting with no fix. 

[Eeyorefan1990]

Model 3810x serial number yh009t024259

On paramount plus during ncis ncis  Hawaii crossover episode and during Tulsa king

version 7.9 build 202212122

issue id  59-017-472

tried restarting roku and deleting a readding the channel as well as resetting my router and nothing has fixed it