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mgilberg
Reel Rookie

Re: Paramount+ Green Screen when playing movies

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I am having the same issue with only Paramount+ and some shows. Young Sheldon was fine but Ghost was the green screen.

 

Is there a fix yet and is this a Roku issue or a Paramount + issue?

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missyvic
Binge Watcher

Re: Paramount+ Green Screen when playing movies

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Tried this several times and does not work. Factory reset did not work, and every other suggestion has not worked.

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missyvic
Binge Watcher

Re: Paramount+ Green Screen when playing movies

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Is working now. Paramount+ is the worst customer service!

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spookymyo
Reel Rookie

Re: Paramount+ Green Screen when playing movies

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It's got to be a Roku issue because Paramount Plus works on other streaming platforms. Works fine for me on my phone, laptop, Chromecast, and fire tv. 

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ShellyBo
Reel Rookie

Re: Paramount+ Green Screen when playing movies

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Mine is now working.

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mgilberg
Reel Rookie

Re: Paramount+ Green Screen when playing movies

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Seems to be an interaction of the two. I'll have to check tonight since others say it was fixed. 

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Plee
Reel Rookie

Re: Paramount+ Green Screen when playing movies

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Thank you for the update. Yes, it is now up and running.

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Re: Paramount+ Green Screen when playing movies

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Same in Michigan very frustrating . My tv with Roku built in works fine but the Roku stick is giving me the issue

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Jb1982
Channel Surfer

Re: Paramount+ Green Screen when playing movies

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Paramount has fixed the issue. Just restart once more and try again.it should be good now I just tried mine and it's working fine

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fpefpe
Streaming Star

Re: Paramount+ Green Screen when playing movies

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yes it seems to be fixed 

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