Channels & viewing

[Dgonz236]

Same!! Tried calling Roku and we’re unable to ge through 😣 So frustrating. 

[Dgonz236]

Same!! And we’re unable to get through to Roku when we try to call. So frustrating 😩

[Carlos06]

So frustrating they so easy to take your money but not to give it back 

[LuizCruz]

I as well purchased PPV content on DAZN and it’s not allowing me. I’m already missing half a fight and unable to watch it. Honestly I’m disappointed on this. 

[rmar110]

Tonight was horrible. Never doing this again. Getting rid of my Roku and cancelling DAZN. Going back to regular cable. 

[RokuKarla]

Hello @LuizCruz @rmar110

Thanks for reaching out here in the Community.

Please be advised that Roku only rents and transmits the channel and is not responsible for the content. Contents are directly chosen by the respective channel and we have no control over the programming or operation of it. We would recommend contacting the channel directly for more information and assistance.

Regards,
Karla

[Thepick1994]

Same here. Bought the davis vs garcia ppv. It wouldnt play.. would attempt to select the fight again, it give me the option to buy(even tho i already bought it) and then I would get the message that “already paid for event” and “go back”… go back, AGAIN, select event to view, would ask me to purchase, purchase again, and it says “you already purchased”.. repeat, repeat, repeat.. of course you cant get ahold of anyone at roku or dazn… twrrible customer service

[DanS1230]

Same thing happened to me. They must refund the money or it is simply robbery.  

[IQ87]

same issue here. made the mistake of doing it on my mobile because i thought i made an error on the tv app. charged 2 times now and ended up on Showtime. payed triple just to be able to watch. 

[Jama0906]

I also did the exact same thing 🤦🏻‍♂️ paid for the fight 3 times!!! Someone at Roku and dazn knows this was an issue!?!