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Izzeva
Newbie

Option button not working for Netflix

A few days ago, my option button stopped working on Netflix. I use this feature to turn off my screen and continue having audio while sleeping. 

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RokuCarly
Community Moderator
Community Moderator

Re: Option button not working for Netflix

Welcome and thank you for posting here in the Roku Community, @Izzeva!

It is greatly appreciated that you've reached out for support about the missing option button on Netflix and we're here to further assist you with this.

Can you please confirm if this option button prompts whenever you press the star (*) button during playback inside the Netflix channel? Also, is this option available on Netflix only? If you can give us the specific name of this option, it would help us assess your concern better.

We'll be anticipating your response as we are more than eager to help you utilize this feature again for your convenience and satisfaction.

Best regards,
Carly

Carly Y.
Roku Community Moderator
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