[OS 11.5] New Update on Roku Ultra 2020 Plex channel Red Tint
The Roku Ultra was updated couple of days ago and some of the videos now have Red Tint. I confirmed with another Ultra that was running OS 11.0 and it worked fine and after updating some of the videos have Red Tint. The Ultra is connected to Samsung LSP9TFAXZC and the videos I am playing are on Plex and sample media info if its helpful.
Format : Matroska Format version : Version 4 File size : 3.59 GiB Duration : 1 h 2 min Overall bit rate : 8 197 kb/s Writing application : Lavf58.24.101
Format : AVC Format/Info : Advanced Video Codec Format profile : High@L4 Format settings : CABAC / 4 Ref Frames Format settings, CABAC : Yes Format settings, Reference frames : 4 frames Codec ID : V_MPEG4/ISO/AVC Duration : 1 h 2 min Nominal bit rate : 8 000 kb/s Width : 1 920 pixels Height : 1 080 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 25.000 FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Bits/(Pixel*Frame) : 0.154 Writing library : x264 core 152 Writing library : Lavf58.24.101 ErrorDetectionType : Per level 1
Have you checked other channels if the same red tint issue occurs? If you noticed that it's only happening in Plex, we suggest you try removing the channel and then reinstalling it.
To ensure the process is successful, restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
Re: [OS 11.5] New Update on Roku Ultra 2020 Plex channel Red Tint
Ok just deleted and reinstalled the Plex and then restarted the Roku, same issue.
To clarify, I tested the same channel and show on OS 11.0 and it had no issues, I started to see this issue only after updating to 11.5. To be sure when I update the other Roku Ultra that was running on 11.0 to 11.5, I had the same issue on the other Roku Ultra too.
Are you also experiencing the issue only on Plex? If yes, reply here with the information I asked in this post. However, if the problem is occurring on a different channel, please tell us more about it. With more information, we can assist you further.