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ginmik
Newbie
‎09-29-2023 04:00 PM

Not getting any updated episodes of Korean Dramas

Since the latest update have not been able to view any updated episodes on any of my Korean TV channels. Including Viki, Kocowa, All I get is available in 4 days. Has been over a week now. Anyone else have the same problme. 

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RokuJanadeeK
Community Moderator
Community Moderator
‎09-30-2023 02:13 PM

Re: Not getting any updated episodes of Korean Dramas

Hi @ginmik,

Thanks for letting us know about this issue. We're happy to help.

Kindly try to reboot the mentioned channels with the correct sequence:

  • Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select the Remove channel and confirm.
  • Restart your Roku device: Restart the device from the settings menu. Go to Settings > System > System Restart > Restart.
  • Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.

We also suggest checking for an update of the app by highlighting the channel tile, pressing the * button, and selecting update.
Let us know if this works for you!

Regards,
Janadee

 

Nadee K.
Roku Community Moderator
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