Channels & viewing

[TheStones]

We are having the same issue.  This has functioned the entire time we've had Roku and just magically disappeared today.  Why would we have to lose Dolby since it's going through a Dolby-capable amp

[RokuNimfa-C]

Hi @TheStones, 

Thanks for your post. 

Hope you are doing well. We'd like to know more about how we can help. Would you mind giving us more details regarding the issue you are seeing? The steps to reproduce the issue. What troubleshooting steps have you taken so far to try to resolve the issue?

Please let us know any additional information you may have that would be helpful for our team looks into this problem.


Regards, 
Nimfa

[AnnsVision]

Hello, 

So frustrated!  On my older Roku I think it's a Roku 1, none of the streaming apps will play audio voice it will play back ground sounds on whatever show I'm watching, Hulu, Apple TV, even Roku Chanel.  I have Roku on a Logitech universal remote so I don't use Roku remote.  I've tried unplugging the Roku both the power and the HDMI with no luck resetting play voice audio.   

Any ideas on how to solve this? 

I don't want to do factory reset and have to set it all up again.

It does it on Netflix too but I can change audio on netflix to "original" and it then plays the voice audio.  

Thanks!

[AnnsVision]

Thank you it worked!