Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Carmen01
Reel Rookie

No Audio on Apple TV+ app

I just purchased a new Roku device.  All of the streaming channels work fine, except Apple TV+.  The videos stream but there is no audio for any show or movie.  The app works perfectly on my phone, my tablet and my computer.

I contacted AppleTV+ support and they said that since it is working fine on all other devices - it's something with the Roku. 

I have unplugged/plugged back in/signed in/out, deleted/added the app.

Any other suggestions?

Labels (1)
0 Kudos
2 REPLIES 2
renojim
Community Streaming Expert

Re: No Audio on Apple TV+ app

If you press * on your remote while a video is playing and go to the "Accessibility & language" option, is there a choice for a different audio track?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Carmen01
Reel Rookie

Re: No Audio on Apple TV+ app

Unfortunately there is only a single track available.

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.