Channels & viewing

[Jaymotor]

I tried removing app, reinstalling after logging back in- same problem. Roku device has latest software. Tried shutting everything down and restarting-same problem. 

[RokuERey · Accepted solution]

Hi @Jaymotor,

Welcome to the Roku Community!

Thanks for letting us know about this issue and for trying to troubleshoot. If the troubleshooting steps don't work, we suggest reaching out to the channel support team for extra help. They might need to give an update to fix this. It's important to note that Roku only hosts the channels available on the platform.

You can reach them out here at Xfinity Customer Service - Contact Us.

Just get back here and share with the Community if you need help.

Best regards,
Rey