Hi @dtnagle,
Thanks for getting in touch and making your first post in the Roku Community.
We'd like to see more about what's going on here and what options we can provide you.
Could you tell us if you're seeing an error message? Have you tried performing a system restart (Settings>System>Power (if available)>System restart) on your device to see if it helps?
We can take a look into this if we have additional details. Thanks!
Warm regards,
Rey
ERey.
Roku Community Moderator