Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Netflix switching streaming by itself

I am watching a movie and suddenly it switches by itself to a different streaming on Netflix. I used Roku Express 4K+. No one in the family pressed the Netflix button on the remote.

0 Kudos
Roku Guru

Re: Netflix switching streaming by itself

Hi @traderac

Thanks for reaching out here in the Community.

For clarification, are you watching a different movie from another channel and it will suddenly switch to the Netflix app? When the Netflix channel launches, does it automatically plays a movie or just the Netflix home screen? Please provide us as well the troubleshooting you've tried so we know what steps we should take next.

We look forward to your response.

All the best,

Kariza D.
Roku Forum Moderator
0 Kudos