Solving playback issues

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RokuCarly
Community Moderator
Community Moderator

Re: All Roku apps playing except Netflix...

Welcome to the Roku Community, @Grootydog!

Thanks for reaching out about the playback issues you're currently experiencing within the Netflix app on your Roku device. We'd like to suggest some steps to help you get back on streaming. 

This could be a network issue and we highly suggest the following troubleshooting steps below:

  • Restart your routerTo restart your router properly, you may need to review instructions from your internet service provider (ISP) or router manufacturer.
  • Restart your Roku device: Settings > System > Power (skip if unavailable) > System restart

Here's our support article dedicated to this: How to resolve a channel playback issue

Keep us posted on how it goes and we'll go from there.

Best regards,
Carly

Carly Y.
Roku Community Moderator
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