Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Netflix Add to Watchlist not working, yet again...

Jump to solution

Netflix Add to Watchlist feature is not working, yet again. 

Seems to be a frequent issue, lots of mentions on other forums. Also, audio keeps popping, crackling, and completely cutting out intermittently. But only on Netflix...

0 Kudos
1 Solution

Accepted Solutions
RokuCarly
Community Moderator
Community Moderator

Re: Netflix Add to Watchlist not working, yet again...

Jump to solution

Welcome to the Roku Community, @DoMaHouckster!

Thanks for informing us about the issues you've encountered only within the Netflix app. We'd be happy to help you contact the right support for this. 

In cases like this, we highly recommend coordinating with the Netflix Support team, as they manage and maintain their app on the Roku streaming platform independently. 

You may reach them here: Netflix Support

In the meantime, you may try to troubleshoot this app by following the steps provided below precisely:

  1. Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
  2. Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
  3. Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel

Here's the support article for reference: How to resolve a channel playback issue

We hope this will be sorted out soon.

Best regards,
Carly

Carly Y.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuCarly
Community Moderator
Community Moderator

Re: Netflix Add to Watchlist not working, yet again...

Jump to solution

Welcome to the Roku Community, @DoMaHouckster!

Thanks for informing us about the issues you've encountered only within the Netflix app. We'd be happy to help you contact the right support for this. 

In cases like this, we highly recommend coordinating with the Netflix Support team, as they manage and maintain their app on the Roku streaming platform independently. 

You may reach them here: Netflix Support

In the meantime, you may try to troubleshoot this app by following the steps provided below precisely:

  1. Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
  2. Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
  3. Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel

Here's the support article for reference: How to resolve a channel playback issue

We hope this will be sorted out soon.

Best regards,
Carly

Carly Y.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.