Channels & viewing

[Larryd224]

👍👍👍

[Larryd224]

I called .....let's see what happens 

[Tumeltyr]

I have: 

• Unplugged my Roku
• Restarted the Roku
• I have unlinked my Verizon account
• I have removed the channel 
• I have check that it is up to date
• I have reached out to NBC and Verizon for Support

Nothing has allowed me to watch NBC sports through ROKU.  VERY FRUSTRATING.  This is the main reason i bought and use this system and I will not stop asking for support until this is resolved. 

[afmarsh]

I put out a post on Facebook asking if any of my friends knew anyone at NBCSports. One of them has a family member who is a VP of Streaming Services for Major League Baseball. He said that the app is handled by NBC, not NBCSports.

Time to start calling/emailing them.

[RokuNimfa-C]

Hi Community User, 

Thank you for providing us with the information. 

We have passed along your concerns and info to the appropriate Roku team to investigate further. We will post an update once we have more information. 

Thank you for your understanding. 


Regards, 
Nimfa

[afmarsh]

THIS ISSUE IS NOT SOLVED!!! REMOVE THAT TAG FROM THIS THREAD!

I left a message for NBC here: https://help.nbc.com/hc/en-us/requests

[Spaz617]

@RokuDanny-R. This is not fixed. Did you even try it? It's extremely ignorant to mark this as resolved when it's absolutely not! 

[nKIDDn]

It is very obvious this issue is not important to Roku and NBC. There is NO WAY they have been working on fixing this for 2 months and still can't figure it out. They simply do not care.

[RokuNimfa-C]

Hello Community Users, 

Thanks for your post. 

We apologize if you are still seeing this problem on your Roku device. Our Support team is investigating the issue further. For those who have not submitted their details yet, kindly send us here to help and we will make sure to pass it along to the channel provider for further investigation. Provide us with the:

• Channel version of the channel (this can be found by selecting the channel on the Home screen and pressing the * button)
• Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)

Thank you for your cooperation and understanding. 


Regards, 
Nimfa

[Mollybbbb]

Y’all don’t need that stuff. This is truly FRAUD. Get this fixed. Should not be taking over two months to fix this issue! It is not our obligation to fix this. It is yours. Your obligation to do the work to finally and effectively fix this mess.