Channels & viewing

[martienicolardi]

Still not working as of 1:14 pm on 4/7/23

[Larryd224]

Problem was not fixed

[Larryd224]

Still having problem

[martienicolardi]

Same here 

[martienicolardi]

@danny Roku issue is still not fixed. So please DO NOT mark this problem SOLVED. There has to be a solution and not a work around. 

Kind regards,

Martie 

[Larryd224]

Problem has NOT been fixed ...as of 4/7/2023...around 1:15pm est.

Same error code: cloudpath.......

[domd]

This issue has NOT been resolved. 

I unlinked the app from my provider. Removed the app from my Roku, restarted the Roku via clearing the cache method (5 x home, up, 2 x rwd, 2 x ffwd), added the channel back in, linked to my provider and am still getting the error. 

what was changed to make the roku team think the issue was resolved?

Please keep working on the issue

thank you!

[RokuNimfa-C]

Hi Community Users, 

Thank you for your time and for letting us know. Rest assured, we will pass your feedback to our Support team for review. 

We appreciate your patience and understanding.


Regards, 
Nimfa

[Larryd224]

Tried everything removing , restarting, updating , unlinking from cable provider Verizon...then reloading Roku, NBC sports app and relinking to cable provider .....nothing totally frustrated.....plus sending reports to Roku

[NLTCrow]

Same here.  Giants game starts in less than 30 min and nothing has changed.
Still unable to watch on the Roku.