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Dialmrgreg
Newbie

My almost new RCA Roku TV wallpaper is now black no matter what I set it on

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My almost new RCA Roku TV wallpaper is now black no matter what I set it on.  Reset it but then it reverts to black wallpaper in front of me while none are listed available.  Think it is a bug or Sicilian message from corrupt government, call it what you will.  After stealing all our citizens money including our co-mingled retirement plan, they poisoned us all with Covid 1919 celebrating non male (suffragette my ass) spending for 100 years and killing the people they stole from.  Not everyone is nice.  To hide the crime they pretend we deserve it like rapists who target young people, they believe they asked for it.  SICK SICK World.        

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RokuCarly
Community Moderator
Community Moderator

Re: Screen is black on roku tv

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Warmest welcome here in the Roku Community, @Dialmrgreg!

We appreciate you reaching out for support and we regret to hear about the experience. We'd be happy to find you the best resolution possible.

Just to clarify, may we know if the audio is available? In this case, since you have mentioned that it's almost new, we suggest reaching out to RCA's support for further assistance and discussion about the warranty. 

In the meantime, you can try to visit our Support article to help you with What to do if you cannot see the picture from your Roku TV

We hope you get everything sorted out soon and appreciate you bearing with us. Keep us posted on how it goes!

Best regards,
Carly

Carly Y.
Roku Community Moderator

View solution in original post

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2 REPLIES 2
RokuCarly
Community Moderator
Community Moderator

Re: Screen is black on roku tv

Jump to solution

Warmest welcome here in the Roku Community, @Dialmrgreg!

We appreciate you reaching out for support and we regret to hear about the experience. We'd be happy to find you the best resolution possible.

Just to clarify, may we know if the audio is available? In this case, since you have mentioned that it's almost new, we suggest reaching out to RCA's support for further assistance and discussion about the warranty. 

In the meantime, you can try to visit our Support article to help you with What to do if you cannot see the picture from your Roku TV

We hope you get everything sorted out soon and appreciate you bearing with us. Keep us posted on how it goes!

Best regards,
Carly

Carly Y.
Roku Community Moderator
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Qwq1
Binge Watcher

Re: Screen is black on roku tv

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my TV plays back drop And screen saver for a time AND CLOSES OR GOES BLACK

This is why ! ! It's your dumb Auto closing Apps if not active It will close any inactive APP

have to push a key on the controller every 3-4 min to keep my screen show active

So many BUGS from this dam fixed time And any APP will just close if there is no interaction or active video

It has been like that for 10+years but not smart enough to just fix it

All because of the Services don't want inactive people holding up there band with

but where are other solutions you can take

JohnDeer
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