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Mags02
Newbie

Murdoch mysteries season 17 episode six is missing

Murdoch mysteries season 17 episode six is missing from the listing.

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7 REPLIES 7
RokuCarly
Community Moderator
Community Moderator

Re: Murdoch mysteries season 17 episode six is missing

We appreciate your first post here in the Roku Community, @Mags02.

Thank you for bringing the missing episodes in the series Murdoch Mysteries to our attention. We are happy to investigate this matter further.

Before we proceed, we'd like to know in which specific channel you are streaming this with?

We'll be looking forward to your update!

Best regards,
Carly

Carly Y.
Roku Community Moderator
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Alan63070
Newbie

Re: Murdoch mysteries season 17 episode six is missing

I am watch Murdoch Mysteries season 17 on Roku through the Acorn app and episode 6 is missing. 

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renojim
Community Streaming Expert

Re: Murdoch mysteries season 17 episode six is missing

@Alan63070, try contacting Acorn.

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Jmbussiere
Newbie

Re: Murdoch mysteries season 17 episode six is missing

On my device only episode 6 of Season 17 is available!

I ordered this “premium” channel from the Roku channel.

Roku says contact Acorn

Acorn says I do not have a subscription even though I do 

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RokuERey
Community Moderator
Community Moderator

Re: Murdoch mysteries season 17 episode six is missing

Hi @Jmbussiere,

Welcome to the Roku Community!

We appreciate you for keeping us posted about this content issue. Please be aware that I have passed along this information to the appropriate Roku team for further review.

We'll keep this thread posted with an update on how things going.

Thanks,
Rey

ERey.
Roku Community Moderator
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joeperles
Reel Rookie

Re: Murdoch mysteries season 17 episode six is missing

Can I cancel Acorn on Roku Channel and just get through Acorn using a ROKU app? I never had a problem with this before until  I was dumb enough to resubscribe through Roku channel, big mistake!! 

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renojim
Community Streaming Expert

Re: Murdoch mysteries season 17 episode six is missing

@joeperles, yes.  Cancel you subscription through Roku, subscribe directly with Acorn, and use their app:

https://channelstore.roku.com/details/272ba82f0e179295b316d12896f9cdbc/acorn-tv

 

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