Channels & viewing

[RokuJharra-Q]

@mcwilliams 

We understand that this situation is concerning and we sincerely appreciate your patience as we investigate the issue.

Our dedicated team is actively working to resolve it, and we will keep you updated as soon as we have more information. Thank you for your understanding during this time.

Thanks,
The Roku Community Team

[KC2409]

I can't watch part 2 of season 10 episode 18. Watched part 1 then I get a screen with colored lines when part 2 should be playing.

[RokuTakashi]

Hi, @KC2409 

Welcome to the Roku Community.

Thanks for telling us about the missing episodes of the Murdoch series. I would like to get more details so it can be added to the ongoing investigation.

Can you provide us with an image referring to the colored lines on the episode that you mentioned?

Keep us posted; the image would be a great help with the investigation.

Thanks,
The Roku Community Team.

[Ro78]

Why is the resolution of missing episodes, of Murdoch Mysteries season 11 taking so long to resolve? Other postings have given you all the information you need that also includes no voice on season 7 episode 14. 

[pryan2352]

The Murdoch Mysteries episode I’m currently struggling with is S4E1.  While it says it is called Tattered and Torn, 48min, when it starts it only run for41min.  I never get to see the last 7 minutes.  NO FAIR!  I’m gonna search for full episode on-line but I wish Roku can fix this.  It isn’t the first episode that has had this issue.  Thank you.  Ps. Im gonna check back to see those. 7 minutes!!!!!

[Kendrac63]

Total bummer. I wanted to see the second half of that story line AND it was the season finale. 😪  another issue I've been having is the closed captions. They are all wonky. So frustrating. 

[Kendrac63]

The last episode and seasons finale of #10. And then season 11 starts at episode #5. I absolutely enjoy this show and would love to see what happens to all the constables who got shot up in the old church. 

[Kendrac63]

Yes the episode where the women have a bridal shower. I never got to see that episode. It's really frustrating because the show is set up like a soap opera. So you can't miss any episodes or you'll be a bit lost. We get hooked onto our favorite characters and we must know how they fair through every episode. 

[mcwilliams]

Please fix these issues!

[mcwilliams]

I don't believe that "some users are experiencing issues with missing episodes of Murdoch Mysteries".  Either these episodes appear in the listing on the Roku channel or they don't appear in the listing on the Roku channel. What is the process of offering complete episodes Murdoch Mysteries on this streaming service. If they are not available to Roku to offer, then it is not Roku's fault. What is being done as we speak?