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Alenius
Newbie

Missing episodes Star Trek Enterprise Paramount Plus on Roku Channel.

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Episodes missing from Star Trek Enterprise. Issues remain after trying all available troubleshooting indicating it is an issue with the Paramount Plus service or the Roku Channel. Missing S2 E8, S3 E1 - 6, S3 E8 - 11, S3 E18 - 20, S3 E22 - 26, S4 E23 - 26.

I submitted support case #20498049 to CBS and they are unable to find my Paramount Plus subscription. 

Please look into this issue.

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RokuCarly
Community Moderator
Community Moderator

Re: Missing episodes Star Trek Enterprise Paramount Plus on Roku Channel.

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Hi, @Alenius.

Greetings from the Roku Community.

We've received updates from the team and would like to inform you that S3 E25- 26 and S4 E23 - 26 do not exist. However, the rest of the Seasons and Episodes you've reported have already been corrected.

Feel free to reach out anytime you need help. 

Best regards,
Carly

Carly Y.
Roku Community Moderator

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RokuCarly
Community Moderator
Community Moderator

Re: Missing episodes Star Trek Enterprise Paramount Plus on Roku Channel.

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Welcome, @Alenius!

We're grateful to have you here in the Roku Community.

Thanks for bringing this to our attention. Rest assured that we'll have our content team review this for correction. We'll keep you posted on any updates regarding this case.

Once again, thank you for your kind understanding as we work on this. 

Best regards,
Carly

Carly Y.
Roku Community Moderator
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RokuCarly
Community Moderator
Community Moderator

Re: Missing episodes Star Trek Enterprise Paramount Plus on Roku Channel.

Jump to solution

Hi, @Alenius.

Greetings from the Roku Community.

We've received updates from the team and would like to inform you that S3 E25- 26 and S4 E23 - 26 do not exist. However, the rest of the Seasons and Episodes you've reported have already been corrected.

Feel free to reach out anytime you need help. 

Best regards,
Carly

Carly Y.
Roku Community Moderator
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