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Vparsons
Newbie

Missing Apps and streaming services

I turned on my Roku and the majority of my apps/streaming services were missing and I had to go through and download everyone again. The tv had actually been on for a while but I was not home. Came home to watch something on a different app and over half of my apps were missing. No reason for them to be deleted. Did anyone else experience this yesterday 9/6/2023 or today 9/7/2023?

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4 REPLIES 4
wkelorks
Channel Surfer

Re: Missing Apps and streaming services

I have 2 roku TVs (Visio and a Sony) that started doing the same thing yesterday.  I have to filter to "local" in order to see channels, but then I still don't see all of my Spectrum Cable channels.  How do I fix this?  HELP, HELP, HELP.  I read several posts in the community that this was from an update 3 weeks ago; however, I'm having the issue now.  WHAT DO WE DO?

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atc98092
Community Streaming Expert

Re: Missing Apps and streaming services


@wkelorks wrote:

I have 2 roku TVs (Visio and a Sony) that started doing the same thing yesterday.  


Vizio and Sony do not build Roku TVs. So do you have a Roku player attached to those TVs? If so, what models? Because they are not running the Roku OS on those TVs. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee, just another user.
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wkelorks
Channel Surfer

Re: Missing Apps and streaming services

Yes, my apologies. I meant to say I have the roku devices on those 2 TVs.

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wkelorks
Channel Surfer

Re: Missing Apps and streaming services

YUP!

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