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Royvb
Reel Rookie

MLB Channel is local blackouting Yankee and Mets games even tho I'm in Florida

Since Tuesday, the MLB Channel on all my devices, is reporting a blackout of all games being played by NY baseball teams (Yankees and Mets) and making them not available to watch. Before then it worked perfectly. Obviously the MLB channel somehow now thinks I am located in New York, but I live in and all the devices are located in SW Florida (Fort Myers). I've tried deleting the MLB channel and reloading it, but get no change in the blackout. What can you suggest to fix the problem so can get back to watching those games?

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1 REPLY 1
makaiguy
Community Streaming Expert

Re: MLB Channel is local blackouting Yankee and Mets games even tho I'm in Florida

@Royvb-

You can use an IP info website like the ones listed below to see where the IP number assigned by your internet provider indicates you are located.

Some IP info websites:
https://www.iplocation.net/
https://www.iplocation.com/
https://tools.keycdn.com/geo
https://www.ipfingerprints.com/
A web search for "IP Location" can find many more.

I'd suggest checking on several of these as it seems to be an inexact science and sometimes they don't all give the same results.

If this doesn't represent your actual area, you can contact your internet provider and ask to be reassigned an IP in your area.

On the other hand if your IP correctly indicates your location, the problem could be at MLB's end and you should notify them.  mlbnviewerfeedback@mlb.com

One other consideration.  If you connect to the internet through a VPN, your IP will be masked.  Your location will be indicated as that of the VPN server.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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