Channels & viewing

[SIETECH85]

The MAX app shows the different users, but when I select a user, it tries to load the show listings, and then just exits out to the ROKU Home Screen. Any ideas how to fix this? I have tried remove app, restart Roku, and reinstall app with no success.

[RokuCarly]

Welcome to the Roku Community, @SIETECH85!

Thanks for reaching out. We'd be happy to help you contact the right support for this.

Since this is a channel authentication issue, we highly recommend coordinating with the channel providers themselves, as they manage and maintain their apps on the Roku streaming platform independently.

You may reach them here: Max Support

We hope this will get sorted out soon and we appreciate the troubleshooting steps you've taken so far.

Best regards,
Carly