Channels & viewing

[riddlegrad]

I am having an issue for a couple of days now and fox local is playing different channels within the fox family like foxnet or fox business. Not sure how to resolve

[RokuDanny-R]

Hi @riddlegrad 

Thanks for posting in the Roku Community regarding the issue you are experiencing with your local channel.

Can you please clarify how you are accessing this content? If you are using a OTA to access this content, have you tried re-scanning to see if the issue persists?

For more information about setting up a Live TV input, visit our Support page here: Set up the Live TV input

Please keep us posted what you find out and we will be more than happy to continue assisting should you need further help.

Thanks,
Danny

[riddlegrad]

I am getting to the content via the hulu channel

[RokuDanny-R]

Hi @riddlegrad 

Thanks for the follow up regarding the issue you are experiencing with Live content within the Hulu channel.

Whenever experiencing a channel playback issue, we first recommend to try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more, specifically in this order.

Does this clear up the issue you are seeing? Please keep us posted what you find out and we will continue to assist you further.

Thanks,
Danny

[riddlegrad · Accepted solution]

I had removed the Hulu Channel, restarted and re-added the channel but to no avail when I had first reported the issue. Now after a couple of days it seems to have resolved itself. Thanks for the assistance but not sure what might have transpired.