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Lombart
Newbie
‎04-19-2023 10:43 AM

Keeps telling: Account error email or username does not exist

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We want to subscribe to RTN but does not recognise the email or username

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renojim
Community Streaming Expert
‎04-19-2023 10:54 AM

Re: Keeps telling: Account error email or username does not exist

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I see 6 channels/apps that mention RTN.  In any case, you probably need to take it up with "RTN".  Do you have an account with them?  Can you log in on their website?

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renojim
Community Streaming Expert
‎04-19-2023 10:54 AM

Re: Keeps telling: Account error email or username does not exist

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I see 6 channels/apps that mention RTN.  In any case, you probably need to take it up with "RTN".  Do you have an account with them?  Can you log in on their website?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Lombart
Newbie
‎04-19-2023 11:09 AM

Re: Keeps telling: Account error email or username does not exist

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Thank you very much! You solved our problem

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