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1299
Newbie

Issue with YouTube on my Roku TV

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How Can I Get To YouTube to Work On My ROKU TV

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1 Solution

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RokuTakashi
Community Moderator
Community Moderator

Re: Issue with YouTube on my Roku TV

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Hey @1299

Welcome to your first post in the Roku Community!

We would love to help you in getting YouTube working on your Roku TV. You can perform the steps below to resolve the issue.

  1. Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
  2. Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
  3. Once your player/TV starts up again, go to "Streaming Store" on the Home screen, and add the channel back once more.
  4. You may also refer to this link: How to resolve a channel playback issue | Official Roku Support
If the issue persists after performing the provided troubleshooting step, you may want to contact the channel provider's support directly and inquire further about this issue. They can provide a workaround or there might be a need to update their app on the Roku platform since most channels on the Roku platform are designed and maintained by the channel providers themselves.
 

All the best,
Kash

Takashi O.
Roku Community Moderator

View solution in original post

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1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator

Re: Issue with YouTube on my Roku TV

Jump to solution

Hey @1299

Welcome to your first post in the Roku Community!

We would love to help you in getting YouTube working on your Roku TV. You can perform the steps below to resolve the issue.

  1. Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
  2. Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
  3. Once your player/TV starts up again, go to "Streaming Store" on the Home screen, and add the channel back once more.
  4. You may also refer to this link: How to resolve a channel playback issue | Official Roku Support
If the issue persists after performing the provided troubleshooting step, you may want to contact the channel provider's support directly and inquire further about this issue. They can provide a workaround or there might be a need to update their app on the Roku platform since most channels on the Roku platform are designed and maintained by the channel providers themselves.
 

All the best,
Kash

Takashi O.
Roku Community Moderator
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