Channels & viewing

[Joanna_13]

I can't watch any TV shows on sunnxt they are ask me to pay but I already paid how do I fix this?

[RokuTakashi · Accepted solution]

Hi, @Joanna_13 

Thanks for posting, and welcome to the Roku Community.

We understand that you're unable to watch any content on Sun NXT. Regarding this, we recommend reaching out to the channel provider's support since they are in a better position to assist you with your active subscription. Channel providers manages their content and access of their subscribers. 

You can reach them at Sun NXT Support 

We hope this will be sorted out soon.

Best wishes,
Kash

[Joanna_13]

I did contact sunnxt but they asked me to contact you because I paid it through Roku it's been almost two weeks now and I can watch any TV shows because they are asking me to pay again but I already paid it.

[Joanna_13]

I want my money returned back I contacted Sunnxt but they told me to contact you since I paid through roku.