Channels & viewing

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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ksgemini
Level 9

Re: Hulu Crashing every 30 minutes

Ok just spoke to Hulu. Yes this is a known issue Roku and Hulu are working on it together. No timetable right now. It was nice to hear the problem acknowledged for me.  Still frustrating though.

Re: Hulu Crashing every 30 minutes

SAME here.  Multiple devices.  I have not tried my Amazon firestick, but it is occurring on a Samsung and LG TV with newer Roku devices.  Very annoying.

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rrspen316
Level 8

Re: Hulu Crashing every 30 minutes

It would be nice if they would let us know that they are working on this and when it gets fixed.

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ksgemini
Level 9

Re: Hulu Crashing every 30 minutes

Totally. Roku needs to comment on their site. Hulu says they are “working with roku”. But roku seems to be unreachable by we consumers on this matter.  

spike1545
Level 7

Re: Hulu Crashing every 30 minutes

Same problem here. Four Rokus and they all crash on every hour while watching Hulu The problem started during the last week of October. Sucks!

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Ava3tar-
Level 7

Re: Hulu Crashing every 30 minutes

These ROKU devices are probably corrupt and they knew they would last a certain amount of time.  We make have to switch to Firestick, etc.  to not have this problem.

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ksgemini
Level 9

Re: Hulu Crashing every 30 minutes

It is not the devices this is happening across all devices and roku tv’s it’s a recent update either to Roku or Hulu. I bought a brand new 3rd device. Same problem 

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riddlegrad
Level 9

Re: Hulu Crashing every 30 minutes

I got a Firestick ordered that should arrive tomorrow so we'll see if the issue still persists. Love Roku but this is frustrating...

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badjad
Level 7

Re: Hulu Crashing every 30 minutes

Short lived reprieve. Back to returning to home screen at 3 minutes after the hour. 

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DT-WA
Level 7

Re: Hulu Crashing every 30 minutes

Glad to see it's not just me. Happening randomly 3-30 mins on my Roku embedded TCL TV. 
As a temp resolution.. I'm casting my hulu phone app to Chromecast. That works pretty ok.

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