Channels & viewing

[JaredKFan]

I don't know, but I do know they're working on it.  However it seems like they're not putting 100 percent effort into fixing the issue or listening.

[heckwt]

Mine was pausing until last night, Roku had a update for the app.  Now it freezes until you reboot the Roku.  Then you can watch for a few minutes then have to reboot again.  Exiting the app and entering does not work!

[LuvJmm]

Yeah, the listening is definitely missing...you can’t put a 100% into fixing anything without listening. 
Nail on head. 

[Imemine]

Have you tried removing the app and reinstalling? Mine seems to be working fine now except it tends to not progress to the next episode of a series it pushes still pushes me out of the program. If I do pause it to do something and then come back and restart it it does have a few second lag but then it doesn't pause for me again unless I do it manually. By the way Discovery told me to clear the cache but Roku told me it doesn't have a cache so I don't know what's true or not but pushing home five times and then doing the other things to jump through the hoops only took me around the home screen of Roku.

[StreamerUser]

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@Imemine wrote:

Have you tried removing the app and reinstalling? Mine seems to be working fine now except it tends to not progress to the next episode of a series it pushes still pushes me out of the program. If I do pause it to do something and then come back and restart it it does have a few second lag but then it doesn't pause for me again unless I do it manually. By the way Discovery told me to clear the cache but Roku told me it doesn't have a cache so I don't know what's true or not but pushing home five times and then doing the other things to jump through the hoops only took me around the home screen of Roku.

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There is a cache (several really), but the relevant one as it pertains to applications and their settings after being uninstalled only gets cleared on a restart (no special "secret screen" code sequence required), just Settings/System/System restart.

[AStarr]

I tried removing & reinstalling after I got email that there was an update. Today I got email asking for an update. Still having trouble. I don’t know how anyone gets it to actually stay paused when you want to - I still can’t. However, I didn’t even try to pause til after I had trouble. Can watch for about 8 min, then it skips backwards. Did that twice, & I just shut it off. That’s with 1.2.2

[Imemine]

When I push the asterisk and that little box comes up I don't have a choice to remove the app it's just not there. I've told them that too I don't know what else to do except continue to complain to Discovery Plus

[LuvJmm]

Same here. I can rate it, move it, manage my subscription, check for updates, give them feedback, or close…there is no option to delete the app. 

[AStarr]

I know you can’t delete it that way - with the asterisk- because I tried. Finally I googled, & with streaming services on Roku, you have to cancel your subscription too. I don’t recall how I did it, & I just had the free trial version then, but I remember that I had to select a subscription version for when the free trial version ended. So when I cancelled that, there was an option to remove the app. Removing it didn’t help me though. Did that twice - 2nd time after the latest update, just in case it helped.

[AStarr]

I found out you have to cancel your subscription first, to be able to delete it. The Discover plus people told me it wouldn’t affect subscription- but at that time, I only had the free trial version. Deleting it didn’t help me either time though. Google how to delete Streaming channel on Roku