Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
rayclaire
Newbie

How do I get the roku page to show up?

pressing home button doesn't work.  this is initial set up.  had to change password with infinity.  I can't get into settings if i can't get to home.

 

0 Kudos
1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator

Re: How do I get the roku page to show up?

Hi @rayclaire,

Welcome to the Roku Community!

Thanks for reaching out about your issue with your Roku device. We'd like to investigate and try to help. 

For us to better understand the issue you are experiencing, can you please provide us with more detailed information about the issue you are experiencing?

  1. What kind of issue are you experiencing?
  2. Does the issue only occur on a specific channel or all channels on your Roku device?
  3. Are you receiving error messages or codes when accessing the channel?
  4. What are the steps to reproduce the issue you are seeing?

Once we have this information, we will be able to assist you further.


Best regards,
Mary

Mary F.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.