Channels & viewing

[Chrislynne]

I have canceled my disney+ account and want to delete it off my roku account but I'm unable to.

[renojim]

What do you mean by, "delete it off my roku account"?  Do you mean remove the channel/app from your Home Screen?  If so, you should be able to highlight it on the Home Screen, press * on your remote, and choose "Remove whatever".  If you see "Manage subscription" instead of "Remove ...", then you may have to wait until your subscription expires.  Canceling a subscription only keeps it from auto-renewing.  You still have access until the end of the original subscription period.

If you mean something else, please give more details.

[Dfresh567]

@Chrislynne I do not believe you can purchase Disney+ through the Roku channel or through Roku itself. You can watch Disney+ on a Roku player but if you canceled your Disney+ subscription and want to get it off your Roku player. I’m not sure what kind you have. What you want to do is just delete the streaming channel from the home screen. To do that take your Roku controller press the star button in the middle of the controller. Make sure when you’re on the Roku home screen you’re over Disney+. click on the star on your remote and you should see a list and one option is remove app, scroll down and click  remove app and Disney+ should disappear. let me know how it goes or if you have questions. Best of luck