@KathrynZeka
Try the Remove, Restart, Reinstall procedure for the Hope Channel.
1. Remove the Hope Channel. (highlight channel/app, press *button on remote, select Remove Channel.
2. Restart your Roku device. (Settings/System/System Restart or Settings/System/Power/System Restart)
3. Reinstall the Hope Channel.
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Tested on a US based Roku Ultra 4660 and the Hope Channel installed and loaded fine.
Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102