Welcome, @Lisaann6468!
We're grateful to have you here in the Roku Community.
It seems like you are having playback issues on the Haystack News Channel app. No worries! We're here to suggest some steps you could try to troubleshoot this app as well as your Roku streaming device.
If your subscription was purchased directly from the Haystack News Channel app, kindly follow the steps precisely below to help us refresh its system:
- Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
- Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
- Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
Here's our support article dedicated to this for reference: How to resolve a channel playback issue
Let us know how it goes and we'll go from there.
Best regards,
Carly
Carly Y.
Roku Community Moderator
