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ROkooFlix
Roku Guru

HDHomeRun Roku App not loading "Channel Crashes" on a TCL RokuTV

Another bump, this TCL/RokuTV still has the issue with HDHomeRun app not loading and it still doesn't see the RokuOS update.

Member Since ‎07-09-2008
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2 REPLIES 2
RokuJharra-Q
Community Moderator
Community Moderator

Re: HDHomeRun Roku App not loading "Channel Crashes" on a TCL RokuTV

 
Thank you for informing us about the issue with your HDHomeRun app on Roku TV. I'm here to help!
 
Let's see if this will work for you.

  1. Update the app
    Highlight the app > Press the star (*) button on your Roku remote > Check for update
  2. Restart your Roku device/TV
    Navigate to Settings, then select System, followed by Power, or click on System Restart.
If the issue persists, we recommend you contact the App provider for further assistance.
 
Please keep us posted.

Roku Community Team
Jharra Q.
Roku Community Moderator
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ROkooFlix
Roku Guru

Re: HDHomeRun Roku App not loading "Channel Crashes" on a TCL RokuTV

@RokuJharra-Q 

 

The HDHomeRun app is up to date, but the problem is the RokuOS is not up to date.  The TCL/RokuTV thinks it's up to date but it is not seeing the RokuOS 14.1 update which should resolve the issue according to other posts in this thread.

The last photo shows the television is running Roku Software 14.0.4 Build 12221, upon clicking [Check now] reports [All software is up to date].  Somehow it still doesn't even see the RokuOS 14.1 update.

unnamed.pngSYS INFO TCL Roku.pngRokuOS Update.png

Member Since ‎07-09-2008
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