Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Deb19
Reel Rookie

Re: Global Channel crashing to home screen

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Don't return your Roku. It's coming from Global. Roku company has contacted Global, but so far no response. 

Marble-CD
Newbie

GLOBAL channel doesn’t stay on and bounces back to Home Screen

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Question for assistance:

when I open the Global channel it will stay open for around 20 seconds and then I’m returned to Rokus’home screen’. (Global will not stay open)
A)I’ve tried to remove and reinstall the channel b) looked for updates c) restarted Roku d) signed out and back in via Shaw Blue Curve TV 

The issue is the same using the Roku in my bedroom

All the other apps work fine

arghhh13
Binge Watcher

Re: GLOBAL channel doesn’t stay on and bounces back to Home Screen

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Hi,

I am having the same issue and so are a number of others.  There is another link lower with more of the same on it.  I got a reply back that it is a Global issue and waiting for them to deal with it.

Don't bother trying to restart/reset etc we can't fix it without a flick of a switch at Global!

cheers and thanks to the feedback I received.

New on this so nice to get some quick response!

cheers

arghhh13
Binge Watcher

Re: Global Channel crashing to home screen

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Thanks for letting me know.

I'm not a techy and this sure consumes my time!  lol

cheers

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Marble-CD
Newbie

Re: GLOBAL channel doesn’t stay on and bounces back to Home Screen

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👋 hey!

I appreciate you taking the time to answer me 😊👍. I will continue to be patient.

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KeriP
Newbie

Re: Global Channel crashing to home screen

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I am also having this same issue and so is 2 others that I know are having the same problem. I hope it gets fixed soon as I like to watch the news with my morning coffee and before I go to bed 

Trepfam
Newbie

Re: GLOBAL channel doesn’t stay on and bounces back to Home Screen

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I have the same issue. Even after re activation 

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unclekinny
Reel Rookie

Re: GLOBAL channel doesn’t stay on and bounces back to Home Screen

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Yep, add me to the list:-(

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Drew5
Newbie

Re: Global TV loads for about 5 secs and then goes back to the home screen

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We’re in Lethbridge and have the same problem??!!

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RowerJo
Newbie

Re: Global Channel crashing to home screen

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I am having the same issue. I do not have cable and watch the news on global from the app.  The app seems to kick me out after a couple of seconds. for the last couple of days. 

Hopefully Roku will get an answer from Global. 

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