Hi @pandagirl87,
Thank you for reporting this issue!
Our team is aware of the issue and keen to investigate it. Rest assured, we have collected and forwarded the additional details to the appropriate Roku team for review and further investigation. We appreciate your patience and understanding in the meantime. Should an update be available for this concern, we'll promptly let this thread know.
Let us know if you have further inquiries regarding this.
All the best,
Janadee
Nadee K.
Roku Community Moderator