- Subscriptions through Roku are only good on the Roku account used to subscribe. If you have more than one Roku, make sure they are all linked to that Roku account (as indicated by the email address shown via Settings / System /About).
- Are you attempting access via The Roku Channel, not the separate Frndly app?
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
