Channels & viewing

[Jeannemalone]

I deleted the APP, reinstalled, used the code , it said successful but does not load. Then I click on APP and on both ROKUS it stays stuck on 13%

[Lights]

Same here, you enter the code it says you have been successful but the APP on ROKU never opens. I tried deleting the APP and uploading it trying again to sign in with new codes but the APP is not opening. It does not work on any of my 7 ROKU devices.

[HDMIGuy]

@Lights I went to my Roku account on a computer and under streaming store selected add new apps.  I was able to load the Fox News App and it worked fine on my streaming stick 4k.

[RussFierce]

Have done this many times and the problem keeps occuring.  Please Help Me to Fix this.

[26tudor]

I have done everything recommended on this site and still have trouble getting Fox News to load. I have even done a complete reset on my roku devise and still didn't change anything.

[beachguy11]

same problem here. I'm sure the above fix suggestion by Roku will work but I've found if I choose Fox Business and watch it for a couple secs. then arrow back and THEN choose Fox News I can get it to load that way. Something to try if you don't want to go through the uninstall / reinstall process.

[26tudor]

I'll have to try that.

[Medfieldmike]

• I know this is a old issue but I just got a new Roku and encountered this problem. I found a workaround at least hopefully it will continue to work, rather than uninstall the app go to that same place, *,  but click restart app,  that seemed to clear something and then it loaded and opened..

Ridiculous that you have to do that but it's a little quicker than uninstalling and then having to re-log in again so just thought I'd post that here in case it would help anyone else!

Good Luck !

[Eagle85]

This makes me suspect that it could be the DNS servers that some people are using. 

I saw this issue recently when I tried to upgrade a Roku 3 to a Roku 4k, everything worked in the newer Roku but the live tv in the Fox News app would get stuck on 13%.  I believe the apps on both devices were both fully up to date.  Perhaps the older Roku 3 device was stuck on a different DNS server that worked?

[RJet]

Having the same issues. Loads to 13% then freezes. Tried reinstalling after unplugging the Roku device. Tried restarting the app from the options menu as suggested. Tried watching Fox Business first as someone suggested, but it wouldn't load either. All other apps work fine. Hope Roku finds a fix soon.