Channels & viewing

[RokuRiamie-D]

Hi @SKdot,

Thank you for the response!

We understand that you already have the latest version of the Hulu application on your Roku device or TV and still can't fast-forward the Hulu Live TV recordings. In addition to what @RokuTakashi shared, we recommend trying the following:

Update your Roku device:

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Software update
5. Select Check Now to manually check for updates

System Restart your Roku device:

1. Press Home on your Roku remote 
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart

If the issue persists please let us know.

Regards,
Riamie

[napski]

This issue seems to persist after channel update.  roku says channel is up to date yet still having the same issue

[RokuRiamie-D]

Hi @napski ,

Welcome to the Roku Community!

We noticed in your post that your Hulu app still won't fast-forward the recording. We appreciate the troubleshooting you have taken to fix the issue. We highly recommend you contact Hulu channel support, as they maintain and develop their app through the Roku streaming platform.

You may reach them here: Hulu Support | Contact US

We hope these will be sorted out soon.

Cheers,
Riamie

[tmumaw59]

Issue is not resolved.  I have done everything from powering off the Roku player to updating the Hulu app with no luck .

[RokuRiamie-D]

Hi @tmumaw59,

Welcome to the Roku Community!

We understand that you have already tried the possible troubleshooting steps to fix the issue with your Hulu app, which is unable to fast-forward the recordings. For further assistance, please contact the Hulu channel support directly. 

Hulu Support | Contact US

Thank you for your understanding.

Cheers,
Riamie

[Jb497]

I had the same trouble with fast forward not working.  It was fixed about a week ago and now I have the opposite.  It fast forwards so quickly it’s hard to use!

[Jb497]

I should add that it did work properly for  several days.

[tmumaw59]

That’s my problem now.  Is it Roku or Hulu 

[renojim]

@tmumaw59, it's Hulu.  Roku has nothing to do with their app.

[RokuTakashi]

Hi, Community users!

Thanks for posting here in this thread regarding the issue you've encountered with the Hulu app.

We have read your concerns and found similarities with the issue. As advised by @renojim and @RokuRiamie-D in this thread, the issue can be resolved by informing Hulu support since channels and app developers on Roku manage and handle their own apps on the platform. They may offer a potential workaround or indicate whether an update to their application on the Roku platform is required.

To inform them regarding this issue, you can reach out to them at Hulu Support | Contact US

We hope you find this information helpful.

Best wishes,
Kash