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RDBrad
Newbie

Fast Fowarding on Roku Hulu app

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I could not fast forward on Hulu Live TV recordings on My Stuff, My Recordings today.  I reported the problem via a chat and a specialist indicated that it is a known issue and being worked on.

Reporting it here in case others might have same issue and wondering about a solution.

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1 Solution

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RokuRiamie-D
Community Moderator
Community Moderator

Re: Fast Fowarding on Roku Hulu app

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Hi @SKdot,

Thank you for the response!

We understand that you already have the latest version of the Hulu application on your Roku device or TV and still can't fast-forward the Hulu Live TV recordings. In addition to what @RokuTakashi shared, we recommend trying the following:

Update your Roku device:

  1. Press Home on your Roku remote
  2. Scroll and select Settings
  3. Select System
  4. Select Software update
  5. Select Check Now to manually check for updates

System Restart your Roku device:

  1. Press Home on your Roku remote 
  2. Scroll and select Settings
  3. Select System
  4. Select Power. If you do not see a Power submenu, skip to the next step.
  5. Select System restart

If the issue persists please let us know.

Regards,
Riamie

Riamie D.
Roku Community Moderator

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10 REPLIES 10
grirvan
Reel Rookie

Re: Fast Fowarding on Roku Hulu app

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Same. I have been using Roku on all of my TV's and never had this HULU problem before.

I called HULU last night and after a long time of trouble shooting, they finally confirmed they were receiving other calls about it and working on it.

Still not fixed today as of yet.

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Re: Fast Fowarding on Roku Hulu app

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Ok I am having the same trouble.  Hope they get it fixed it soon.

 

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grirvan
Reel Rookie

Re: Fast Fowarding on Roku Hulu app

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It's fixed. You have to update HULU. There is a new update that was not there yesterday. It fixes it. 

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Re: Fast Fowarding on Roku Hulu app

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Thanks

 

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grirvan
Reel Rookie

Re: Fast Fowarding on Roku Hulu app

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Go to the roku home screen. Move cursor to the HULU app but don't pick it. Then push the asterisk button on your remote and choose update app.

RokuTakashi
Community Moderator
Community Moderator

Re: Fast Fowarding on Roku Hulu app

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Hi, Community users.

We appreciate your post in this thread regarding an issue with the fast-forward feature of the Hulu app.

As reported by Hulu users, the issue has been resolved by the channel provider through an update to their app. We recommend updating the app to the latest version to fix the issue that was raised in this thread.

To update an app on your Roku device, press the Home button on your remote. Then press the right-direction button and highlight the app you want to update. Next, press the Star (*) button on your remote and select Check Updates.

If you have further concerns or if the issue persists, please let us know so our team can help further address the issue.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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SKdot
Reel Rookie

Re: Fast Fowarding on Roku Hulu app

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i have the most recent update but fast forward still doesn't work when watching a show that is being recorded. I can hook my laptop up to TV and ff just fine.

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Chase5
Newbie

Re: Fast Fowarding on Roku Hulu app

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Mine says it's the latest update but still not able to fast forward my recordings 

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SKdot
Reel Rookie

Re: Fast Fowarding on Roku Hulu app

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I found if I FF to the point I want the show to start back up, exit the program, start it back up and it will go to the point I want to start back up.  This is a total pain in the rear when you want to watch a football game that is recording but you start watching it late.  

Please fix.

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