Channels & viewing

[dextermeth]

Just like the subject says

we are f1 subscribers through Roku. On one TV everything is fine, on the other, whenever we select the f1 app, it requires a login which we don't have because we pay through roku. The roku f1 subscription is active obviously

how do I get it to recognize that we have a subscription? We have done all the usual things, restarted etc and nothing has gotten that tv to login. This was never a problem before, it just appeared last night

[renojim]

I assume both TVs are Roku TVs?  Are they both linked to the same Roku account?  Check the email address that's displayed on each one under Settings->System->About.

It may help to perform a System restart located under Settings->System->Power.

[dextermeth]

Yes both are RokuTVs logged into my account. I tried to delete the app to reinstall it but I assume it won't let me because I have an ongoing subscription

At a loss tbh

[dextermeth]

Apologies - I did also do a system restart and an unplug 

[renojim]

My apologies, you did say you tried a restart.  Do both TVs give you the "Manage subscription" option when you highlight the icon and press * on your remote?  Do they both show the same app version?  How about the same Roku software version displayed under Settings->System->About?

This is strange since subscriptions through Roku should be automatic on all devices linked to the same Roku account and shouldn't require any kind of sign in.