Channels & viewing

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Mattsbobo
Binge Watcher

Re: F1 TV App returning to home screen after subscribing to F1 TV

I've read from others in this thread that it can't be uninstalled for whatever reason. Did F1TV at least refund your money?

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Nproffitt
Binge Watcher

Re: F1 TV App returning to home screen after subscribing to F1 TV

In my case, I was a monthly subscriber through Roku. The app could be deleted from Roku once you cancel a Roku initiated subscription. Since I was a monthly, they simply let the month expire so no refund in my case. 

RokuDanny-R
Retired Moderator

Re: F1 TV App returning to home screen after subscribing to F1 TV

Hi everyone,

Thanks for your patience regarding this issue.

We would recommend checking for a channel update by navigating to the channel on Home screen and pressing the * button and selecting Check for updates, then seeing if the issue is resolved.

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator
StevePendle
Reel Rookie

Re: F1 TV App returning to home screen after subscribing to F1 TV

Most of us have tried updating the app, and uninstalling/reinstalling it multiple times.

A fresh install puts v2.0 back on there, even though the latest version is listed as v2.8.

And checking for updates to v2.0 acts like it is updating, then says it was updated, but still shows v2.0.

 

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Austinpark161
Reel Rookie

Re: F1 TV App returning to home screen after subscribing to F1 TV

Tried updating, clearing cache, did a factory reset. Nothing is working.

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Mattsbobo
Binge Watcher

Re: F1 TV App returning to home screen after subscribing to F1 TV

I did that yesterday, and did it just now. Nothing is different in the slightest

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psyconius
Binge Watcher

Re: F1 TV App returning to home screen after subscribing to F1 TV


@RokuDanny-R wrote:

Hi everyone,

Thanks for your patience regarding this issue.

We would recommend checking for a channel update by navigating to the channel on Home screen and pressing the * button and selecting Check for updates, then seeing if the issue is resolved.

Please keep us posted what you find out.


Thanks,
Danny


Tried updating app. Still shows as 2.0. Uninstalled, checked for Roku updates, reinstalled. Still 2.0 and not working. 

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Dews
Reel Rookie

Re: F1 TV App returning to home screen after subscribing to F1 TV

Tried that also.  Never updates past 2.0 version. 

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F1watcher
Reel Rookie

Re: F1 TV App returning to home screen after subscribing to F1 TV

Time to reverse credit card payment.  No customer service to talk to and no action after many posts.

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Afloatsum
Newbie

Re: F1 TV App returning to home screen after subscribing to F1 TV

App still crashes right after it enters the load screen. This is extremely upsetting 

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