Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
We'd like to gather more information about the issue you're running into. What channel are you trying to load this content from? Does the issue only occur on a specific channel or all channels on your Roku device? What are you seeing on screen? What troubleshooting steps have you taken so far to try to resolve the issue?
Once we have this information, we will be able to assist you further.