Channels & viewing

[taldrea]

Has anyone found the solution to the YouTube can't run because I've got too many channels? It's saying that in both a new and old device.  Funny thing is on my Roku TV it's not happening, I can watch YouTube on Roku TV just fine.  Looking for help, because all the other channels are playing fine

[Michelle_Andrew]

You cannot contact them by phone. The link you posted is simply chat but always says there are no agents to help with your situation.

[Michelle_Andrew]

I’m getting the same thing for sling. It’s literally the only think I use my roku for and I can’t open the stupid app. I’m getting so pissed.

[Michelle_Andrew]

Non of these work. I literally tried every single one including the factory reset 5 time and I still get this issue when trying to load sling the only app I use 

[KyleL83]

I am having the same issue. How do we resolve this

[RainDelay]

I am having this same issue with Roku Express + on EVERY channel app I have tried. As of last night, only Netflix worked and the video quality was poor. Please help, ROKU! 

[StreamerUser]

@RainDelay 

Try the list of workarounds/solutions (#3 and #4 may work particularly well for you, depending on your model #).

[StreamerUser]

@KyleL83 @BamaStreamer 

You didnt mention your Roku model # and firmware version: Settings/System/About

Known solutions/workarounds for apps not loading/closing to Home:

1) Check for updates: Settings/System/System update/Check now - try again

2) Restart Roku: Settings/System/System restart/Restart - try again

3) Change your Theme to the Roku Default: Settings/Theme/Restore default theme - try again

4) Change your Screensaver to a Roku clock: Settings/Theme/Screensavers - try again

5) Remove SD card (if installed) - try again

6) Remove app, RESTART ROKU: Settings/System/System restart/Restart, Add app - try again

7) Network connection reset: Settings/System/Advanced system settings/Network connection reset - try again

😎 Completely unplug power from Roku for 10-15 minutes - try again

9) Factory reset: Settings/System/Advanced system settings/Factory reset <--- last resort

NOTE for #6: Do not remove the YouTube TV app - you will not get the app back until the end of the dispute

[cccandc]

Same issue for me. Error message ays Can't run channel as it could not be reinstalled from the network but my network check is successful and everything is connected. Working OK in all other rooms except the living room

[StreamerUser]

@cccandc 

Try the workarounds/solutions list, especially #3 and #4 if you have an older/slower model.