Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
BobSSStv
Reel Rookie

Discovery+ on The Roku Channel is MISSING PROGRAMS!!!!!!!

I just signed up for "Discovery+" on The Roku Channel and discovered there are NEW SEASONS and NEW SHOWS that are NOT ON "Discovery+" on the Roku Channel!!!!!!!

 

"Bail Jumpers" is MISSING

"Signs of a Psychopath" is MISSING Season 7 (2024)

"Murder in the Heartland" is ALSO MISSING the newest season 2024

 

So what am I paying for?  All of Last Years episodes?

C'mon Roku get your act together and UPDATE ALL SHOWS AND EPISODES or I will CANCEL!!!!!

Labels (1)
8 REPLIES 8
atc98092
Community Streaming Expert

Re: Discovery+ on The Roku Channel is MISSING PROGRAMS!!!!!!!

Roku can only provide the seasons/episodes the content owners agree to. Very often they withhold episodes or entire seasons for reasons only they know. Since they offer their own direct subscription service, they might want you to sign up directly with them instead of through a 3rd party like Roku. But they will never confirm something like that publicly. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos
BobSSStv
Reel Rookie

Re: Discovery+ on The Roku Channel is MISSING PROGRAMS!!!!!!!

So screw Roku,  I'll sign up with Discovery+

0 Kudos
atc98092
Community Streaming Expert

Re: Discovery+ on The Roku Channel is MISSING PROGRAMS!!!!!!!

Fair enough. But just be aware those same shows may be missing from their online service as well. I've not heard that specifically with Discovery, but I have heard of online services that simply don't provide every episode of every show. Why? I have no idea. But it might be worth contacting Discovery and make certain they offer complete seasons of shows. Of course, that is depending on the person you contact actually knowing the correct answer, and not simply providing the answer they believe you want to hear. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos
BobSSStv
Reel Rookie

Re: Discovery+ on The Roku Channel is MISSING PROGRAMS!!!!!!!

I checked on Discovery+ BEFORE I posted here.  And why would Discovery withhold episodes or current seasons from their own channel?!?  That doesn't make any sense!!!

So I will Still Cancel.

0 Kudos
atc98092
Community Streaming Expert

Re: Discovery+ on The Roku Channel is MISSING PROGRAMS!!!!!!!


@BobSSStv wrote:

And why would Discovery withhold episodes or current seasons from their own channel?!?  That doesn't make any sense!!!


I have no idea why companies might do that. I'm simply pointing out that it has happened in the past with other providers. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos
BobSSStv
Reel Rookie

Re: Discovery+ on The Roku Channel is MISSING PROGRAMS!!!!!!!

No Problem, I Cancelled!

 

0 Kudos
Nicks60
Newbie

Re: Discovery+ on The Roku Channel is MISSING PROGRAMS!!!!!!!

Its not just Roku. 90 % of Discovery plus (and other streaming services) content is last season. They are all in legal battles with the big players in cable and satellite over streaming.  We are the chumps that keep thinking these companies care about their paying customers. They DO NOT!

0 Kudos
RokuCarly
Community Moderator
Community Moderator

Re: Discovery+ on The Roku Channel is MISSING PROGRAMS!!!!!!!

We appreciate your first post here in the Roku Community, @Nicks60!

Thank you for sharing your feedback with us. We'd be happy to provide further information. 

In cases like this, we highly recommend directly raising this matter with the channel provider as they manage and maintain their app on the Roku streaming platform. 

It's important to note that Roku simply hosts the channel on the platform and does not have direct management control over it.

For future reference, you may reach them here: Discovery Plus Support

We hope you find this information helpful.

Warm regards,
Carly

Carly Y.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.