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DirecTV sign in not working. Similar issues with DIRECTV.

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And now has "invaded" ATT. I am assuming both ATT and DIRECTV have consistent 902 errors. And their techs have no idea how to repair. "wait 24h and try again". Not acceptable.

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RokuCarly
Community Moderator
Community Moderator

Re: DirecTV sign in not working. Similar issues with DIRECTV.

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Welcome to the Roku Community, @BrettSkolnick!

Thanks for reaching out and for letting us know about the error code you've seen on the Direct TV app on your Roku streaming device. We'd be happy to help you contact the right support for this. 

To fix the error code 902 on the Direct TV app, you would need to change your login information. You would need to use a different email than you used for your Directv Sat. or AT&T account. Since Roku doesn't manage channel logins or authentication, we highly recommend coordinating this with their Support team for further assistance. 

You may reach them here: Direct TV Support

Please also be aware that most apps on the Roku streaming platform are managed and maintained by the service providers themselves. 

We hope you find this information helpful.

Best regards,
Carly

Carly Y.
Roku Community Moderator

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RokuCarly
Community Moderator
Community Moderator

Re: DirecTV sign in not working. Similar issues with DIRECTV.

Jump to solution

Welcome to the Roku Community, @BrettSkolnick!

Thanks for reaching out and for letting us know about the error code you've seen on the Direct TV app on your Roku streaming device. We'd be happy to help you contact the right support for this. 

To fix the error code 902 on the Direct TV app, you would need to change your login information. You would need to use a different email than you used for your Directv Sat. or AT&T account. Since Roku doesn't manage channel logins or authentication, we highly recommend coordinating this with their Support team for further assistance. 

You may reach them here: Direct TV Support

Please also be aware that most apps on the Roku streaming platform are managed and maintained by the service providers themselves. 

We hope you find this information helpful.

Best regards,
Carly

Carly Y.
Roku Community Moderator
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